Do you have general questions or need technical support? We are happy to help!
If you have questions about setting up Ayrix for the first time, please read Getting Started with Ayrix
Are you looking for the documentation of Ayrix? Visit our Wiki
If you need to report a software bug, you can submit a bug bounty form on the start page via Bug Bounty Form here
For other questions, please fill out the support form below.
Terms & Conditions
These terms and conditions apply to the ayrix.ch website and all other ayrix and Winet sites (referred to herein as the “Website”) of Winet Voicetec Solutions AG (referred to herein as “we”, “us” and “our”). The URL’s for this Website include, but are not limited to, all the different country and language versions of the Website.
Please read these terms and conditions carefully before accessing or using this website.
By using or accessing the Site, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions applicable to this Site or any portion of this Site, including but not limited to any disclaimers, rules, policies, and privacy policies or statements, which terms and conditions shall be effective immediately upon your first use of the Site, and you agree to abide by them. You also agree to receive required communications and to deal with us electronically.
We reserve the right to change these terms and conditions at any time without prior notice. You agree that we may post any changes to these terms and conditions on the website or to the e-mail address you provide. You also agree that it is your responsibility to check whether these terms and conditions have changed. (You can review the most current version of these Terms and Conditions by clicking on the appropriate hypertext link on the Website, and the last modification date of these Terms and Conditions may be indicated on this page for your convenience). If you continue to use the Site after any changes have been posted, you agree to be legally bound by the updated and/or amended Terms.
If you do not agree to be legally bound by all terms and conditions of this website, you should not access this website and you are not permitted to access or use this website.
The Website and any information or software contained or referred to therein may only be used and accessed by agreement and in accordance with these terms and conditions. You may only use or access the Website for lawful, personal and non-commercial purposes in a manner that does not infringe the rights of any third party or restrict or inhibit the use and enjoyment of the Website by any other person, and only to the extent reasonably necessary to take notice of or contribute to the information contained or referred to on the Website.
You may not, and you agree that you will not, use the Site or any portion of the Site to transmit any advertising or commercial message or any duplicated or unsolicited communication or to transmit any information (in the broadest sense and including any content or software, programs and other computer code), whether directly or indirectly and whether knowingly or unknowingly, that are or could be inconvenient, disruptive, disturbing, intimidating, harassing, distressing, threatening, abusive or degrading offensive, sexually oriented, vulgar, obscene, abusive, defamatory, libelous, slanderous, hateful, racially, ethnically, maliciously, falsely, inaccurately, deceptively, fraudulently, invasively, infringingly, tortuously, illegally, unlawfully or unlawfully in relation to another person or the rights the privacy, dignity and well-being of another person, or which constitutes or encourages unequal treatment of an individual or a group of persons on grounds of religion, sex, sexual orientation, race, ethnicity, age or disability
We are under no obligation whatsoever to provide or continue to provide the information contained on or access to this website. We may change, limit the functionality of, or discontinue the Website or any part of it at any time without notice.
We make no representation or warranty, express or implied, to the fullest extent permitted by law, that the results that may be obtained from the use of the Site and the information or software contained or referenced therein will be of satisfactory quality, fit for a particular purpose, merchantable, non-infringing, compatible, secure, timely, accurate or complete.
Access and security
We make no representations or warranties, and hereby disclaim to the fullest extent permitted by law, any express or implied representations or warranties that the provision of the Site and access to the Site and any information or software contained or referred to therein will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components, or that you will be able to transmit and receive information from or through the Site.
THE USE OF THE INFORMATION PROVIDED HERE IS ENTIRELY AT YOUR OWN RISK. IN NO EVENT SHALL WE OR OUR PRINCIPAL OFFICERS, OWNERS, DIRECTORS, MANAGERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSSES, INJURIES OR DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF INCOME OR PROFITS, LOSS OF BUSINESS, LOSS OF OPPORTUNITY, LOSS OF GOODWILL OR REPUTATION, AND LOSS OF THIRD PARTIES), REGARDLESS OF THE CAUSE AND THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF OR IN CONNECTION WITH THE PROVISION OF OR ACCESS TO, THE USE OF OR PARTICIPATION IN THE SITE AND THE INFORMATION OR SOFTWARE CONTAINED OR REFERRED TO THEREIN, OR ANY COPYING, DISPLAY OR OTHER USE THEREOF, OR THE TRANSMISSION OR CONTRIBUTION OF INFORMATION TO US OR THE SITE BY YOU, WHETHER SUCH LOSS, INJURY OR DAMAGE IS FORESEEABLE, WAS FORESEEABLE, KNOWN OR OTHERWISE, OR WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH LOSS, INJURY OR DAMAGE, EXCEPT IN THE CASE OF DEATH OR PERSONAL INJURY, IF AND TO THE EXTENT THAT THE APPLICABLE LAW REQUIRES SUCH LIABILITY ON OUR PART. YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DISPUTE WITH US IS TO SUSPEND YOUR ACCESS, USE AND/OR PARTICIPATION IN THE SITE AND ANY INFORMATION OR SOFTWARE PRODUCTS CONTAINED OR REFERRED TO THEREIN. YOU EXPRESSLY AGREE THAT IN NO EVENT WILL ANY LIABILITY ON OUR PART EXCEED THE TOTAL AMOUNT OF THE SERVICE FEES PAID BY YOU TO US DURING ANY ONE YEAR PERIOD FOR ACCESS TO, USE OF, OR PARTICIPATION IN THE SITE AND ANY INFORMATION OR SOFTWARE CONTAINED OR REFERRED TO THEREIN, OR AN AMOUNT OF CHF 1 (ONE SWISS FRANC), WHICHEVER IS LESS.
Upon our request, you agree to defend, indemnify and hold us and our principals, owners, officers, directors, employees, agents, representatives, contractors or representatives harmless from and against any and all liability, losses, claims and expenses, including attorneys’ fees, arising out of your use or misuse of the Site or the information or software contained or referenced therein, or your breach of these Terms, without any obligation on our part to follow any instructions, directions or suggestions you may give us. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.
Intellectual property rights
The Website and all information or software contained or referred to therein are protected by and subject to copyrights, design rights, trademark rights and/or patent rights of us and/or third parties. You may not use, change, modify, reproduce, distribute or publish any part of the Site and any information or software contained therein in any manner or for any purpose without the express prior written permission of the relevant intellectual property right holder, except as expressly permitted in these terms and conditions. Nothing contained in these Terms shall be construed as conferring by implication, estoppel or otherwise any license or right to use any patent, trademark, design right or copyright belonging to us and/or any other third party. Framing of the Website or use of any other method that similarly results in any part of the Website being presented within another website is strictly prohibited. Unauthorised use of a patent, trademark, design right or copyright may be prosecuted to the extent permitted by law. You may not use any data mining, robots, or similar data gathering and extraction tools on the Site or any portion of the Site, or circumvent any mechanism contained on the Site to prevent the unauthorized copying or dissemination of any portion of the Site.
Your right to use, access or participate in the Site and any information or software program contained or referenced herein automatically terminates if you breach these Terms. We reserve the right, in our sole discretion, to terminate your use of, access to or participation in all or part of the Site for any reason, with or without notice. Notwithstanding any termination of your rights, you shall continue to be bound by these terms and conditions and upon termination, your obligations with respect to use of, access to or participation in the Site shall survive.
These conditions shall be binding on the successors and assigns of the Parties. You may not assign or transfer your rights or obligations under these Terms and Conditions. We reserve the right to assign or transfer the Site or any information or software contained or referred to therein to any third party without notice and without conditions for your benefit.
Complete contract and severability clause
These Terms constitute the entire agreement between you and us with respect to the subject matter herein and supersede all prior or contemporaneous oral or written agreements. If any part of these terms and conditions is held invalid or unenforceable, that part shall be construed in accordance with applicable law to reflect as nearly as possible the original intentions of the parties, and the remaining parts shall remain in full force and effect.
Competent courts and applicable law
Any dispute relating to the provision, use, access or participation in the Site or the information or software contained or referred to therein shall be subject, at our option and for our benefit, to the non-exclusive jurisdiction of the courts of Switzerland. These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland, excluding any conflict of laws rules which, if not excluded, would prevent the applicability of Swiss law. You agree that you hereby waive any claims that you might otherwise have under the laws of any other jurisdiction.
Contact with us
Please use the appropriate contact information on our contact page to contact us if you have an inquiry, suggestion, complaint, claim or otherwise in connection with the provision of the Site and the information or software contained or referred to therein.
These terms and conditions were last updated on 20 February 2019.
The responsible body within the meaning of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is
Winet Voicetec Solutions AG
In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorized access, loss, misuse or forgery.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
By using this website, you agree to the collection, processing and use of data in accordance with the following description. This website can be visited without registration. Data such as pages called up or the name of the file called up, date and time are stored on the server for statistical purposes without these data being directly related to your person. Personal data, in particular name, address or e-mail address are collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.
Processing of personal data
Personal data is all information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. In addition, we process personal data – insofar and to the extent that the EU DSGVO is applicable – in accordance with the following legal principles in connection with Art. 6 Para. 1 DSGVO:
lit. a) Processing of personal data with the consent of the data subject.
lit. b) Processing of personal data for the purpose of fulfilling a contract with the data subject and for carrying out appropriate pre-contractual measures.
lit. c) Processing of personal data for the fulfilment of a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country in which the DPA is applicable in whole or in part.
lit. d) Processing of personal data to protect vital interests of the data subject or of another natural person.
lit. f) Processing of personal data to safeguard the legitimate interests of us or of third parties, except where such interests are overridden by the fundamental freedoms and rights and interests of the data subject. Legitimate interests are in particular our commercial interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for as long as is necessary for the respective purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Use of Google Maps
This website uses the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to use the map function conveniently. By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact Google to exercise this right. Further information on the purpose and scope of data collection and its processing by Google, in addition to further information on your rights in this regard and setting options for protecting your privacy, can be found at: www.google.de/intl/de/policies/privacy.
This website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not personally identifiable. If the user visits certain pages on our site and the cookie hasn’t expired, we and Google can tell that the user clicked the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for advertisers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can refuse the setting of a cookie that is required for this purpose – for example, by changing your browser settings to generally disable the automatic setting of cookies or to set your browser to block cookies from the domain “googleleadservices.com”.
Please note that you are not allowed to delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies in your browser, you will have to set the respective opt-out cookie again.
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.
We can use the statistics obtained to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “personal data”.
The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GVO. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. We would like to point out that on this website Google Analytics has been extended by the code “_anonymizeIp();” in order to ensure anonymous recording of IP addresses. As a result, IP addresses are processed in a shortened form, so that a personal reference can be excluded. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is therefore deleted immediately.
Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can also prevent the use of Google Analytics by clicking on this link: Disable Google Analytics. This will save a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies will also be deleted, which means that you will have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.
Google Tag Manager
This website uses features of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you access our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. Data is already being transferred to Facebook in the process. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking a “Like” or “Share” button are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.
This website uses features of Twitter, Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you access our pages with Twitter plug-ins, a connection is established between your browser and the servers of Twitter. Data is already being transferred to Twitter. If you have a Twitter account, this data can be linked to it. If you do not want this data to be linked to your Twitter account, please log out of Twitter before visiting our site. Interactions, especially clicking a “Re-Tweet” button, are also transmitted to Twitter. You can find out more at https://twitter.com/privacy.
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
This website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access one of our pages that contains LinkedIn features, a connection to LinkedIn’s servers is established. LinkedIn will be notified that you have visited our sites using your IP address. If you click on LinkedIn’s “Recommend Button” and are logged into your LinkedIn account, LinkedIn is able to track your visit to our site to you and your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn.
Newsletter – Mailchimp
The newsletters are sent via the mailing service provider ‘MailChimp’, a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the mailing service provider here. The Rocket Science Group LLC d/b/a MailChimp is certified under the PrivacyShield Agreement and thus offers a guarantee to comply with the European data protection level (PrivacyShield). The mail order service provider is used on the basis of our legitimate interests according to art. 6 para. 1 lit. f DSGVO and an order processing contract according to art. 28 para. 3 sentence 1 DSGVO.
The dispatch service provider can use the data of the recipients in pseudonymous form, i.e. without allocation to a user, to optimise or improve its own services, e.g. for technical optimisation of the dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
If you have a Vimeo user account and do not want Vimeo to collect information about you through this website and link it to your membership information stored at Vimeo, you must log out of Vimeo before visiting this website.
In addition, Vimeo calls up the tracker Google Analytics via an iFrame in which the video is called up. This is Vimeo’s own tracking, which we do not have access to. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. In addition, you can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link
The copyrights and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and, at most, to damages.
General disclaimer of liability
All information on our website has been carefully checked. We make every effort to ensure that the information we offer is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, correctness and topicality of information, including journalistic and editorial information. Liability claims arising from material or non-material damage caused by the use of the information provided are excluded, unless there is evidence of wilful intent or gross negligence.
The publisher may change or delete texts at his own discretion and without prior notice and is not obliged to update the contents of this website. The use or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, accidental, pre-determined concrete or consequential damages, which are allegedly caused by visiting this website and therefore do not assume any liability for them.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The content of linked sites is the sole responsibility of their operators. The publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that is contrary to public decency.
Questions to the Data Protection Officer
Winet Voicetec Solutions AG
Registry court: Canton Aargau
Register number: CH-400.3.026.349-8
Value added tax ID
Liability for contents
As operators of the pages, we are responsible for our own contents according to the general laws. The contents of the pages were created with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents.
Liability for links
Our offer contains links to external websites, on whose contents we have no influence. Therefore we cannot assume any liability for these external contents. The respective provider is responsible for the contents of the linked pages. The pages were checked for possible legal violations at the time of linking. A permanent control of the linked pages is not reasonable without concrete evidence. If we become aware of any infringements, we will remove these links immediately.
The publications on these pages are subject to copyright. The duplication, processing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author.
The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or email addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
The use of contact data published within the scope of the imprint obligation by third parties for sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam mails.
Was ist Ayrix?
„Ayrix“ ist ein in der Schweiz entwickeltes Voice over IP-Telefoniesystem, das virtuell oder auch on premise betrieben werden kann. Über 3 Jahre hat die Entwicklung von Ayrix gedauert. Heute kann man die Beta-Version des Telefoniesystems herunterladen.
Mit der Lancierung des neuen Telefoniesystems aus der Schweiz, können Unternehmen ab sofort ihre Telefonanlage komplett nach ihren Bedürfnissen konfigurieren und verwalten. Das webbasierte Benutzerinterface ist übersichtlich und auch für den weniger Geübten, ohne aufwändige Schulungen, einfach zu bedienen. So wird langfristig sowohl der CAPEX als auch der OPEX deutlich optimiert.
Zu den grossen Highlights gehört das IVR (Interactive Voice Response) Bedienkonzept. Es ermöglicht Unternehmen einfache und intuitive Callflows zu organisieren. Bei der Entwicklung des Telefoniesystems wurde eine sehr hohe Priorität auf die Sicherheit gelegt. Ayrix ist nicht nur einfach Software, die auf ein System installiert wird, sondern ein ganzes System, bestehend aus Betriebssystem CentOS SE (Security Enhanced System) und der Ayrix Software.
Zum jetzigen Zeitpunkt sind alle üblichen Funktionen einer Telefonanlage vorhanden. Geplant ist, dass wir pro Monat ein neues Modul hinzufügen werden. Die Liste der Module ist lang und wird täglich durch weitere, innovative Ideen erweitert. Als nächste Module werden UCC Fähigkeiten wie Chat und Videocalls resp. Videomeeting und „Alarming“ integriert.
All dies zusammengefügt in einer einfachen, aber umfassenden Software, für deren Bedienung man kein IT-Profi sein muss.
Unternehmen, welche diese Telefonanlage nutzen, profitieren langfristig von hohen Kosteneinsparungen durch die individuelle Wahl des Telefonie Providers, sowie durch die tiefen Grundgebühren der Telefonanlage. Zudem können Sie alle erdenklichen Einstellungen und Konfigurationen selbständig ausführen und mit nur wenigen Klicks in der Software umsetzen.
Mehr Informationen über Ayrix finden Sie unter www.ayrix.com.