Table of Contents

Inbound rules route inbound calls to specified destination, for Example Queues, Ring groups, extensions and other endpoints. Inbound rules can be created based on DID numbers.


Adding new Inbound rule #

To add a new inbound rule, click on “New” to display the form.

  • Enter a name for the Inbound rule
  • Choose one or more DID by clicking on “+”. If any DID numbers are not available, read the SIP Trunk setup guide
  • Optional: Enter one or two SIP Headers
  • Optional: Enter a CID Prefix
  • Optional: Enter a CID restriction
  • Choose one or more destinations by clicking on “+”. If no destinations are available, go to the Extensions setup guide
  • Click the “Save”-button


Field description

Header 1, Header 2

It is possible to add 2 SIP Headers to the Inbound rule.

CID Prefix

The CID prefix will be added to the calling number for name dialing. for example, you can add “ADM>” to show that the caller dialed the Number for the Administration.


If a CID is entered, every call to the DID above will be forwarded to the destination below. Regardless of any other Inbound rules.

Use for Fax

If checked this Inbound rule will be forwarded to a fax-extension or a fax-server.


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