Feature Code

The Feature Code list contains codes to enable and disable telephony features. You can change these codes to a preferable code.


Depending on the function a feature code may contain a start “*” as suffix, meaning that this feature is updated. For example: *56*201

If a feature code function is initialized, then the feature code has only a star as prefix. *21567.


Field description:

Configure Feature Codes


Set maximum incoming lines

Default “13” limit /enhance the number of incoming lines by dialing. Until the max. lines set in the Extensions advanced options has been reached.

Enable/Disable Redirects

Default “*25” to enable/disable the follow- me list

Voice Recording

Default “45” When voice recording is set, Enable/disable voice recording for agents in a queue.

System Recording

Default “46”

Voicemail Recording

Default “47” Enable/disable voice recording per extension

Global Voicemail Recording

Default “48” Enable disable for all voicemail Voice recording.

Register / Unregister Callagent in Queue

Default “*55” Agent absent /present status in the queue

Restart phone

Default “*69” A dialed code to reboot the Extension immediately

Make anonymous calls

Default “*99” Dial in front of your dialed number to setup an anonymous call

There are also read only feature codes, these fixed codes are not listed in the feature code list. See Feature Code for a full overview of read only feature codes in the appendix.

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